Changing contact / company details.
Keeping the information you have in your account accurate and up to date is essential. For security reasons, we will...
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Changing your card details online
If you want to change your card details or payment method, you can do this easily. Log into your customer...
How to change the Billing cycle for your services
The services you have with Simply Hosting can be paid on a monthly or annual basis. To change your billing...
What to do if your payment keeps failing
If your payment is failing when attempting to pay by card online, or failing the automatic renewal, please try some...
Bandwidth Overage charges
The good news is, if you have one of our Unmanged or Managed VPS products, they all come with unlimited...
How to cancel a service
If you do need to cancel a service, you can do so in one of 2 ways; By creating a...