{"id":76,"date":"2022-02-08T12:20:43","date_gmt":"2022-02-08T12:20:43","guid":{"rendered":"https:\/\/www.simplyhosting.com\/support\/?post_type=ht_kb&#038;p=76"},"modified":"2024-07-29T08:05:05","modified_gmt":"2024-07-29T07:05:05","slug":"how-to-install-the-r1soft-backup-agent-on-vps-and-dedicated-servers","status":"publish","type":"ht_kb","link":"https:\/\/www.simplyhosting.com\/support\/articles\/how-to-install-the-r1soft-backup-agent-on-vps-and-dedicated-servers\/","title":{"rendered":"R1soft Backup agent installation on VPS and dedicated servers."},"content":{"rendered":"\n<h3 class=\"wp-block-heading\" id=\"R1SoftAgentinstallation-Introduction:\">Introduction:<\/h3>\n\n\n\n<p>Installing the backup agent is a simple and quick process as follows:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"R1SoftAgentinstallation-Linux:\">Linux installations.<\/h4>\n\n\n\n<p>This is pushed from within the backup control panel and should install without intervention from the user, the server will require a reboot.<\/p>\n\n\n\n<p>Navigate to the protected machine on which you wish to deploy the agent.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"267\" src=\"https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image.png\" alt=\"\" class=\"wp-image-77\" srcset=\"https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image.png 312w, https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-300x257.png 300w, https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-50x43.png 50w\" sizes=\"auto, (max-width: 312px) 100vw, 312px\" \/><\/figure>\n\n\n\n<p>Click on actions on right-hand side&gt;<strong>Deploy Agent Software<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"450\" src=\"https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-1.png\" alt=\"\" class=\"wp-image-78\" srcset=\"https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-1.png 190w, https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-1-127x300.png 127w, https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-1-21x50.png 21w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-nco-info-block\"><p class=\"nco-info-block-content\"><strong><strong>Y<\/strong>ou will be required to enter the root password for the server.<\/strong><\/p><\/div>\n\n\n\n<p>Once installed and the server has rebooted, connection should then be tested from the backup control panel to ensure that it can communicate with the server in question. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"450\" src=\"https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-2.png\" alt=\"\" class=\"wp-image-79\" srcset=\"https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-2.png 190w, https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-2-127x300.png 127w, https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-2-21x50.png 21w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><figcaption class=\"wp-element-caption\">Actions&gt;Test Agent Connection<\/figcaption><\/figure>\n\n\n\n<p><strong>Port 1167 must be open on the firewall <\/strong>for the communication to succeed.<\/p>\n\n\n\n<p>If the installation fails, refer to manual instructions further down this article.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"R1SoftAgentinstallation-Windows:\">Windows:<\/h4>\n\n\n\n<p>Port 1167 has to be opened up in the Windows firewall (and hardware firewall if applicable) prior to pushing the agent from the control panel (as above).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"manual-installation\">Manual Installation.<\/h2>\n\n\n\n<p>Sometimes it is necessary to manually install the Agent if the above process has failed.<\/p>\n\n\n\n<div class=\"wp-block-nco-info-block\"><p class=\"nco-info-block-content\"><strong>Info:<\/strong> the latest agent relating to the operating system you have can be downloaded from the R1soft site.<br>https:\/\/repo.r1soft.com\/trials\/<\/p><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"linux\">Linux:<\/h2>\n\n\n\n<p>You will find detailed instructions on the R1soft Wiki and the steps to follow:<\/p>\n\n\n\n<div class=\"wp-block-nco-info-block\"><p class=\"nco-info-block-content\"><a href=\"http:\/\/wiki.r1soft.com\/display\/ServerBackup\/Install+Backup+Agent+on+CentOS%2C+RHE%2C+and+Fedora+manually\">http:\/\/wiki.r1soft.com\/display\/ServerBackup\/Install+Backup+Agent+on+CentOS%2C+RHE%2C+and+Fedora+manually<\/a><\/p><\/div>\n\n\n\n<p>You will need to ensure port 1167 is open on any active firewalls:<\/p>\n\n\n\n<div class=\"wp-block-nco-warning-block\"><p class=\"nco-warning-block-content\">If you have a control panel, e.g. Plesk or C-Panel, you may need to add a rule \/ open port 1167 here as well as within the operating system.<\/p><\/div>\n\n\n\n<div class=\"wp-block-nco-info-block\"><p class=\"nco-info-block-content\">You need to add a server key on the client relating to the backup server where your backup is hosted, e.g. https:\\\\backup(x).simplyhosting.com:<br><br>http:\/\/wiki.r1soft.com\/display\/CDP3\/Adding+the+Server+Key+to+Linux+Agent<\/p><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"windows\">Windows:<\/h2>\n\n\n\n<p>Download the latest Windows agent (ServerBackup-Windows-Agent-x64.msi):<\/p>\n\n\n\n<div class=\"wp-block-nco-info-block\"><p class=\"nco-info-block-content\"> https:\/\/repo.r1soft.com\/trials\/<\/p><\/div>\n\n\n\n<p>Extract the files&gt;run the setup.exe&gt;reboot.<\/p>\n\n\n\n<p>Once the server has rebooted, you will need to configure the Agent by adding the Authorised Server Backup Manager.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"437\" height=\"272\" src=\"https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-4.png\" alt=\"\" class=\"wp-image-85\" srcset=\"https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-4.png 437w, https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-4-300x187.png 300w, https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-4-50x31.png 50w\" sizes=\"auto, (max-width: 437px) 100vw, 437px\" \/><\/figure>\n\n\n\n<p>To do this click &#8216;<strong>Add<\/strong>&#8216; and enter the information required &#8211; in this example we have the filename as the IP of the server but it can be called whatever you like.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"339\" height=\"249\" src=\"https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-5.png\" alt=\"\" class=\"wp-image-86\" srcset=\"https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-5.png 339w, https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-5-300x220.png 300w, https:\/\/www.simplyhosting.com\/support\/wp-content\/uploads\/2021\/11\/image-5-50x37.png 50w\" sizes=\"auto, (max-width: 339px) 100vw, 339px\" \/><\/figure>\n\n\n\n<p>The protocol must be set to https:\/\/ and the R1soft, Server Backup Manager is detailed in the welcome email.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"get-in-touch\"><strong>Get in touch<\/strong><\/h2>\n\n\n\n<p>If you need advice on R1soft or Backups, we\u2019re here to help.<\/p>\n\n\n\n<p><strong>Call us on 0333 247 0222: <\/strong>Monday &#8211; Friday, 9am \u2013 5.30pm.<\/p>\n\n\n\n<p id=\"chat-to-us-on-livechat-monday-friday-9am-5-30pm\"><strong>Chat <strong>with<\/strong> us on LiveChat:<\/strong> Monday &#8211; Friday, 9am &#8211; 5.30pm.<\/p>\n\n\n\n<p id=\"write-to-us-send-us-a-support-ticket-from-your-simply-portal-and-we-ll-get-back-to-you-as-soon-as-we-can-https-portal-simplyhosting-com-site-login\"><strong>Write to us:<\/strong> Send us a support ticket from your <a href=\"https:\/\/portal.simplyhosting.com\/site\/login\/\">Simply portal<\/a> and we\u2019ll get back to you as soon as we can. <\/p>\n\n\n\n<p>If you don\u2019t have an account with Simply Hosting yet, you can also send our <a href=\"https:\/\/www.simplyhosting.com\/info\/contact-us\">Sales team<\/a> an enquiry and we&#8217;ll get back to you between <strong>9am<\/strong> and <strong>5.30pm<\/strong>, <strong>Monday<\/strong> to <strong>Friday<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction: Installing the backup agent is a simple and quick process as follows: Linux installations. This is pushed from within the backup control panel and should install without intervention from the user, the server will require a reboot. Navigate to the protected machine on which you wish to deploy the agent. Click on actions on [&hellip;]<\/p>\n","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[6,2,24,17],"ht-kb-tag":[45,41,46,44,36],"class_list":["post-76","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-vps-cloud","ht_kb_category-servers","ht_kb_category-control-panel-os","ht_kb_category-backups","ht_kb_tag-backups","ht_kb_tag-dedicated-servers","ht_kb_tag-linux","ht_kb_tag-ssd-vps","ht_kb_tag-windows"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R1soft Backup agent installation on VPS and dedicated servers. - Support Centre - Simply Hosting &amp; Servers<\/title>\n<meta name=\"description\" content=\"How to install the R1soft backup agent on Simply Hosting VPS and Dedicated servers Windows and Linux operating systems\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplyhosting.com\/support\/articles\/how-to-install-the-r1soft-backup-agent-on-vps-and-dedicated-servers\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R1soft Backup agent installation on VPS and dedicated servers. - Support Centre - Simply Hosting &amp; 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