{"id":474,"date":"2024-07-29T10:22:39","date_gmt":"2024-07-29T09:22:39","guid":{"rendered":"https:\/\/www.simplyhosting.com\/support\/?post_type=ht_kb&p=474"},"modified":"2024-07-29T10:42:43","modified_gmt":"2024-07-29T09:42:43","slug":"install-an-operating-system-on-your-server","status":"publish","type":"ht_kb","link":"https:\/\/www.simplyhosting.com\/support\/articles\/install-an-operating-system-on-your-server\/","title":{"rendered":"Install an Operating System on your Server."},"content":{"rendered":"\n

Navigate to your customer portal in the top right of the site and login. This is where all your options are located.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

By default, you should land on the Overview dashboard. From here, scroll down to the server status section, where you can select the server you wish to perform an installation on and proceed into the server\u2019s configuration page by clicking the #serverID<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

under the operating system section, a button should appear allowing you to select the operating system chosen when the order was placed.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Selecting this button will open a pop-up for your OS installation settings and generate a random administrator\/root password for your OS. This will need to be noted down and saved somewhere, and once connected you can update the password to anything you wish or keep it as is.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Note:<\/strong> OS installations can take between a few minutes to a couple of hours, depending on the OS and server it is being installed on.
Should there be any issues with your installation, an automated ticket will be submitted to our support team for further investigation.
If you have any questions\/concerns, please feel free to contact a member of the support team via the support section of your customer portal.<\/p><\/div>\n\n\n\n

How do I connect to my server?<\/strong>
Depending on what OS you have installed, this can be achieved in several ways
\u00a0
Windows:<\/strong>
\u00a0
On a Windows Server, you will have ‘Remote Desktop Connection’ preinstalled.
Open this application and enter the Primary IP address (Located in your welcome email & customer portal) as the computer name\/IP and click connect.
Select the \u201cMore choices\u201d option at the bottom and type the username \u201cadministrator\u201d along with the password you noted down earlier.
\u00a0
For MAC users, download the \u201cRemote Desktop\u201d app from Microsoft in the App Store, select \u2018add computer\u2019 in the top right and continue as detailed above.
\u00a0
Linux:<\/strong>
\u00a0
Download an SSH terminal program such as putty.
Enter your server\u2019s Primary IP into the host name field, which will bring up the terminal for that server.
Login with the default username of \u201croot\u201d and the password you noted down.
\u00a0
Please note, terminal programs for password fields don\u2019t show your characters when typing, If you want to paste into the terminal, you\u2019ll need to click into the terminal and right click to paste.
\u00a0<\/p><\/div>\n\n\n\n

How do I change my OS?<\/strong>
Depending on your server and OS, this can be a chargeable upgrade if there is an applicable fee for the OS licence key.

From the server page there is an upgrade button where you can select a different operating system, you will be asked to confirm any additional charges if applicable.<\/p><\/div>\n\n\n\n

I forgot\/didn\u2019t note down the password.<\/strong>

You can reinstall the server to generate a new password or raise a password reset request to the support team, who can manually reset your password for you.

We do not store any customer passwords, so this will be the only be shown during the OS installation process above.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

Navigate to your customer portal in the top right of the site and login. This is where all your options are located. By default, you should land on the Overview dashboard. From here, scroll down to the server status section, where you can select the server you wish to perform an installation on and proceed […]<\/p>\n","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[6,2],"ht-kb-tag":[41,46,44,36],"class_list":["post-474","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-vps-cloud","ht_kb_category-servers","ht_kb_tag-dedicated-servers","ht_kb_tag-linux","ht_kb_tag-ssd-vps","ht_kb_tag-windows"],"yoast_head":"\nInstall an Operating System on your Server. - Support Centre - Simply Hosting & Servers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.simplyhosting.com\/support\/articles\/install-an-operating-system-on-your-server\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Install an Operating System on your Server. - Support Centre - Simply Hosting & Servers\" \/>\n<meta property=\"og:description\" content=\"Navigate to your customer portal in the top right of the site and login. 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